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View Integration Requests Status
View Integration Requests Status
Mike Walsh avatar
Written by Mike Walsh
Updated over a week ago

Use this feature if you’re experiencing problems with your data funneling into the appropriate channels. In order to use this feature, simply click on the double-arrowed icon under the Actions column or click on the “Integration Requests Status” button as seen in the below screenshot.

You'll then be presented with the following screen which displays the successful and unsuccessful attempts to push the data to the appropriate channels:

If there are unsuccessful attempts, you'll automatically receive an email notifying you that there has been an error pushing data to your Integration. When on the Integration Requests Status page, click on the chat bubble under the Actions column to view the error message to determine what's causing the integration to break:

A pop-up window including the error message and trace will be automatically displayed, which can help you to identify the root cause of your error.

If you're unable to determine what's causing the error, please submit a ticket and we'll be happy to assist you further.

You can now add an Integration Error Notification Recipient under Settings > General. By default we send Integration error notification emails to the Account Owner(s). Override this default by entering one or more email addresses here.

Note that we send at most one email per Integration per 24 hours and attempt an Integration push three times before triggering an email.

Quoter Tip
The "Integration Label" will allow you to "View the Integration" and the "Record ID" will show the corresponding Quote, etc.

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