Important note: As of November 27, 2024 other than the odd exception, Users must be first added to your ScalePad Hub account and then granted access from Quoter. The permissions set on the Hub User do not impact the Quoter-specific User Permissions outlined below.
Plans with support for multiple Users allow you to provide your employees with their own logins for Quoter. You can limit the access of these Users and assign leads to them as you please.
To create a User, simply navigate to Account > Users > Add User Via Hub and complete the steps in the Hub to invite the user. Then return to Quoter and click Grant Access.
User Types
Review the 6 different User Types as per the below screenshot.
Account Owner
Account Owners can do anything they wish. Use sparingly.
Account Admin
Account Admins can access everything except for the Account section.
Product Manager
Product Managers can view and edit anything except the Account and Settings sections.
Reseller Admin
Reseller Admins have all permissions of Sales Managers and can view and edit Reseller Settings sections.
Sales Manager
Sales Managers can view anything except the Account and Settings sections. They can also view and assign all Quotes, Inquiries, and People, unless the Sales Manager is assigned to a Reseller, in which case they will be able to view all Quotes, Inquiries, and People assigned to other users of that Reseller.
Salesperson
Salespeople can only view and edit Quotes, Inquiries, and people that are assigned to them
Edit a User
To edit your own User, click on your Username in the top navigation bar as per the screenshot below:
The Edit User dialog will allow you to upload a profile photo, make changes to your first name, last name, and email address, and add an Email Signature:
Alternatively, if you're an Account Owner (or have the necessary permissions) needing to add a new User or edit an existing User, navigating to Account > Users will allow you to click on the pencil icon under the Actions column to edit the User:
When on the Edit User dialog, you can do everything listed above, but you will also be able to edit the User's User Type and control whether or not they can see margins (provided it's included in your plan).
If you've reached the maximum number of Users included in your plan, please contact sales@quoter.com to discuss custom plans.
View details on User Permissions here.