Creating a Quote from a Lifecycle Manager Initiative

Jon Turner
Jon Turner
  • Updated

Overview

With our Lifecycle Manager > Quoter integration, it's possible to create a Quote directly from a Lifecycle Manager Initiative. This makes it easy to create a Quote for an existing Lifecycle Manager contact and track their linked Quotes.

Integration Features

  • Instantly create a Quoter Quote from the Initiative interface in Lifecycle Manager
  • Choose existing contacts that will automatically match to your PSA contacts (Connectwise, HaloPSA, etc.)
  • Track linked Quotes directly in Lifecycle Manager

Creating a Quote

  1. First, navigate to Lifecycle Manager Client and choose or create an Initiative under the Roadmap tab:
     

    Screenshot 2026-04-22 at 10.18.27 AM.png

     

  2. Once selected, you will see an option to Link Quotes in Quoter, which you can click to show a dropdown menu with an option to Create New Quote:
     

    Screenshot 2026-04-22 at 10.09.19 AM.png

     

    Note: If you have already linked Quotes to this initiative, you will see a different window showing your existing Quotes with the option to create a new Quote:
     

    Screenshot 2026-04-22 at 10.22.05 AM.png

     

  3. Click Create New Quote. You will be redirected to Quoter's interface where you will be able to select a Quote Template as well as a Contact:
     

    Screenshot 2026-04-22 at 10.23.51 AM.png


    Note: The Contact list will be populated from the Contacts associated with the Client in Lifecycle Manager. If you need to choose a different record, you can change this once on the Quote Create screen. 
     

  4. Choose a Quote Template and Contact. 

    If the chosen Contact is linked to a PSA that is connected in both Quoter and Lifecycle Manager, we will automatically associate the Quote with that record. Otherwise, we will use the available Contact details (name, email, etc.) from Lifecycle Manager to populate on the Quote:

    Screenshot 2026-04-23 at 10.25.40 AM.png
     
  5. Adjust the contact details if needed and edit and publish the Quote as usual. The Quote will automatically be associated with the Initiative and Client that you chose in Lifecycle Manager after a short sync period (~5-10 minutes).

    Happy Quoting!

Additional Notes

  • Contacts that were created ad-hoc from Meetings in Lifecycle Manager will not be visible in the dropdown selection. Only Contacts synced from your Lifecycle Manager integrations (e.g. Connectwise, Halo) will be visible at the moment.
  • When a user selects a ScalePad Contact, we attempt to find the best possible match to pre-fill contact information. The matching process follows a specific order of operations:

    1.  Fetch ScalePad Contact: Retrieve the latest details for the selected contact.
    2.  Connector Match: Attempt to find a linked record in supported integrations (e.g., ConnectWise).
    3.  Local Person Match: Attempt to find an existing person record within Quoter.
    4.  Fallback: Use the raw data from the ScalePad Contact if no better match is found.

 
✉️ Any questions? Reach out to our friendly, neighborhood support team by submitting a support ticket.

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